Privacy Policy

The Company may collect the following personal information in the course of providing its services: - Full name - Email address - Content of inquiries - Technical information about your device (IP address, browser type, OS information) - Service usage history and access logs The above information is obtained either through voluntary submission by the customer or automatically when accessing our website. We limit the information collected to the minimum necessary for the improvement and proper operation of our services.

We use collected personal information for the following purposes: - Provision, operation, maintenance, and improvement of our services - Responding to inquiries and providing customer support - Improving service quality through analysis of usage patterns - Sending notifications about new features and updates (with customer consent) - Legal compliance and pursuit of our legitimate interests Your personal information will only be used within the scope of the above purposes, and will not be used for purposes outside this scope without prior consent.

The Company will not provide your personal information to third parties except in the following cases: - When the customer has given consent - When disclosure is required by law - When necessary to protect the life, body, or property of a person, and it is difficult to obtain the customer's consent - When provided to subcontractors to the extent necessary for the operation of our services (in such cases, appropriate contracts are concluded with subcontractors to ensure the safe management of personal information) When outsourcing the handling of personal information, we establish selection criteria for subcontractors and conduct appropriate supervision.

The Company takes the following technical and organizational security measures to protect your personal information from unauthorized access, loss, destruction, alteration, and leakage: - Use of SSL/TLS encrypted communications - Access permission control and management - Regular security audits - Education and training on personal information protection for employees - Rapid response system for security incidents Please note that it is technically difficult to guarantee complete security for data transmission over the Internet.

The Company retains your personal information only for the period necessary to achieve the purpose of use. Personal information that has exceeded the retention period will be deleted or anonymized in a safe manner within a reasonable period. Where laws and regulations require retention for a certain period, we comply with the provisions of such laws.

You have the following rights regarding your personal information held by the Company: - The right to request disclosure of your personal information - The right to request correction, addition, or deletion of your personal information - The right to request suspension of use or erasure of your personal information - The right to request cessation of third-party provision of your personal information To exercise these rights, please contact us at the inquiry point below. We will respond within a reasonable period after identity verification.

The Company may change this policy due to amendments to laws, changes to services, or other reasons. The revised policy takes effect from the time it is posted on our website. If there are significant changes, we will notify you on our website.

For questions or inquiries about this policy, please contact: Zenkinyu Co., Ltd. - Personal Information Protection Officer Email: privacy@zenkinyu.com Address: Gran Tokyo South Tower 12F, 1-9-2 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan